PRIVACY STATEMENT*

Data Protection Act 1998
as amended by the General Data Protection Regulation 2017

Last updated: 1 October 2021

The Stour Festival Company Limited (‘Stour Music’) takes your privacy seriously and will only use your personal information for administrative purposes and for the purposes for which it was given.

Friends of Stour Music

Stour Music will only use your personal information for administrative purposes and to provide the services to which you are entitled as a Friend of Stour Music.

From time to time, we would like to contact you about matters and events which are related to Stour Music (‘Other Matters’). If you would like to receive such information, please indicate your consent in the application form when you apply to become a Friend, otherwise we shall not legally be able to send it to you.

You can either withdraw consent to receiving information about Other Matters or give consent to receiving such information in the future by notifying us in writing or by email (see ‘Contact’).

If you cease to be a Friend of Stour Music for whatever reason, your personal information will be removed from any written or electronic database maintained by us.

If you make a Gift Aid Declaration in our favour, please refer to ‘Gift Aid Declarations’ below.

If you give us an e-mail address, please refer to ‘Bulk Communication by Email’ below regarding our use of MailChimp for bulk emails.

Stour Music currently uses the online ticketing system TicketSource for ticket sales. We will not share your personal information with TicketSource. Any personal information acquired by TicketSource from applications for tickets will be held in accordance with its Privacy Statement.

We will ensure that the same will apply to any organisation with which Stour Music may at any time hereafter contract ticket sales, as notified in publicity and on our website.

General Postal Mailing List

Stour Music will only use your personal information for administrative purposes and to send you the current Festival brochure once a year.

If you tell us that you no longer wish to be included in the General Postal Mailing List, your personal information will be removed from any written or electronic database maintained by us.

General Electronic Mailing List

Stour Music will only use your personal information to tell you when the current year’s Festival programme is online and to send you details of other matters and events which are related to Stour Music. This is done via MailChimp (see ‘Bulk Communication by Email’ below).

You can unsubscribe from the electronic mailing list at any time by using the ‘unsubscribe from the list’ facility at the foot of any email via MailChimp from [email protected]

Stour Music itself does not hold your personal information in any written or electronic database.

Members of the Festival Choir

Stour Music will only use your personal information for administrative purposes in connection with your membership of the Stour Music Festival Choir.

If you tell us that you no longer wish to be included in the Festival Choir, your personal information will be removed from any written or electronic database maintained by us.

In any event, your information will be removed from any written or electronic database maintained by us, if there has been no contact between us for three consecutive years.

Donors other than Friends

Stour Music will only use your personal information for administrative purposes.

Unless you have made a Gift Aid Declaration (see ‘Gift Aid Declarations’ below), your personal information will not be retained after the end of the financial year in which the donation is made.

Gift Aid Declarations

Personal information contained in a Gift Aid Declaration is only used for the purposes of making claims to HMRC for repayment of tax.

In accordance with HMRC requirements, Gift Aid Declarations are retained for six tax years from the year in which we last received a subscription/donation from you that qualified for Gift Aid.

Bulk Communication by E-mail

Stour Music uses MailChimp (a marketing automation platform) for bulk emails to Friends who have consented to receive communications about Other Matters and to people who have subscribed to the general emailing list.

Any personal data uploaded to MailChimp is held in in accordance with its own Privacy Statement.

Updates and Queries

If you wish to check or update the information which we hold about you or if you have a question about our privacy policy, please contact the GDPR Secretary (see ‘Contact’ below).

Security

Stour Music takes all reasonable steps to ensure the security of any personal information, however acquired and wherever held.

Complaints

If you think that there is a problem with the way we are handling your personal information, please contact the GDPR Secretary (see ‘Contact’ below) in the first instance.

If we are unable to resolve the matter to your satisfaction, you have a right to complain to the Information Commissioner’s Office (0303 123 1113 or ico.org.uk).

Contact

The GDPR Secretary
87, Bridge Street, Wye, Ashford, TN25 5ED
[email protected]